Privacy Policy

How KIS Insurance collects, uses and protects your personal information.

KIS NZ Limited, T/A KIS Insurance ("KIS Insurance", "we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand). This policy explains what personal information we collect, how we use it, and your rights.

Information we collect

When you submit a "Request a Consultation" form, contact form, or use our chat widget, we may collect information such as your name, phone number, email address, location, and details about the insurance cover you're enquiring about. We only collect what is reasonably necessary to respond to your enquiry and provide insurance broking services.

How we use your information

We use your information to respond to enquiries, provide quotes and advice, arrange and manage insurance policies on your behalf, and communicate with you about your cover. We do not sell your personal information to third parties.

Sharing information

We may share relevant information with insurers and underwriters strictly for the purpose of obtaining quotes, arranging cover, or managing claims on your behalf. We may also use trusted third-party service providers (such as our form and chat-widget providers) to operate this website - these providers only process data as needed to deliver those services.

Data security

We take reasonable steps to keep your personal information secure and protected from unauthorised access, loss, or misuse.

Your rights

You have the right to access and request correction of the personal information we hold about you. To make a request, please contact us using the details below.

Cookies & website tools

This website may use cookies and third-party embedded tools (including a consultation request form and live chat widget) that help us respond to enquiries efficiently. These tools may collect basic technical information such as browser type and IP address.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact us

For any privacy-related questions or requests, please contact Tim Birchall at tim@kis.kiwi or call 022 323 9125. Our address is 200 Pyle Road East, One Tree Point, RD 1, Whangarei, 0171.